What is it?
Face-to-face user awareness training provides in-person education to employees, focusing on real-world cybersecurity risks and best practices. This interactive format allows for tailored content, active discussions, and practical demonstrations, ensuring employees understand their roles in maintaining organisational security.
What could happen?
Without direct, interactive training, employees may lack the knowledge or confidence to recognise phishing, social engineering, and other cyber threats. This gap in awareness can lead to human errors, such as clicking malicious links or mishandling sensitive data, which are among the leading causes of data breaches. Furthermore, relying solely on online or static training may fail to engage employees, reducing retention and real-world application of critical skills.
What to do about it?
Foundational: Conduct basic awareness sessions covering common threats like phishing, password hygiene, and device security. Use live Q&A to address employee questions and clarify policies.
Outcome: Builds a basic understanding of key cybersecurity risks and preventive behaviours.
Enhanced: Tailor sessions by department or role, focusing on risks relevant to specific job functions (e.g., finance staff and wire transfer fraud). Incorporate interactive elements like phishing simulations or group problem-solving activities.
Outcome: Increases relevance and engagement, ensuring employees retain and apply knowledge.
Comprehensive: Integrate training into broader security programmes by incorporating live incident response simulations, behavioural risk assessments, and real-time feedback loops. Pair face-to-face sessions with digital tools for continuous learning.
Outcome: Develops a culture of security awareness, aligning user behaviour with organisational policies and advanced threat landscapes.
